FAQs
Answers to our most commonly asked questions.
Or get in touch with us at hello@wearemakewaves.com or @wearemakewaves to find out more.
Shipping & Returns
How do I change my order?
We can’t make changes to dispatched orders but if you send an email to hello@wearemakewaves.com we’ll do our best to help you.
How can I track my order?
We’ll send you a shipping updates as soon as your order is on its way but if you have any questions, just contact us at hello@wearemakewaves.com
How much is shipping?
Shipping for all UK Mainland orders (excluding Scottish Highlands) is only 99p!
Shipping to Northern Ireland, the Scottish Highlands, Isle of Man and the Channel Islands is £1.99.
Natural Deodorant & Antiperspirant
How long will the Make Waves Natural Deodorant keep me smelling fresh?
Our formula is supported by scientific research and has been demonstrated to effectively maintain a fresh scent for a continuous 24-hour period.
How long will the Make Waves Antiperspirant keep me smelling fresh?
Our formula is supported by scientific research and has been demonstrated to effectively keep you dry and smelling fresh for a continuous 24-hour period.
How long does the refill capsule last?
Each refill capsule will last between between 4 to 6 weeks.
How much natural deodorant should I apply?
We recommend that you have between 2-4 swipes on each armpit.
How much antiperspirant should I apply?
We recommend that you have between 1-2 swipes on each armpit.
Does Make Waves Natural Deodorant and Antiperspirant work with sensitive skin?
We've dedicated extensive efforts to crafting a natural formula that treats your underarms and the planet with care. Notably, our Natural formula includes bicarbonate of soda, albeit in significantly smaller quantities than competing products, and sourced at a premium grade. As a result, individuals who may have previously experienced sensitivity to it have often found Make Waves natural deodorant to be a suitable and effective option.
Our antiperspirant is specially formulated without the inclusion of bicarbonate of soda, making it an ideal choice for individuals with sensitive skin.
How do I change my capsule?
We have included instructions in the Starter Pack packaging and within our Make Waves booklet.
We worked with former Dyson engineers to create an innovative concealed reload mechanism, ensuring effortless usability.
1. Rotate the base of the applicator 90 degrees (the bottom part of the applicator)
2. Insert your fingers into the gaps presented, pinch and pull the base from the main body of the applicator
3. Insert a new capsule (after removing the old one), push down until it clicks gently into place, then remove the capsule lid
4. Push the base back into the main of the applicator until it clicks - job done!
Ingredients
Where do you make your Natural Deodorant and Antiperspirant?
We exclusively make 100% of our products in the UK, we adhere to a commitment of quality and local production. Our partnerships are with premium suppliers who not only champion equality but also have sustainability at the core of their business models, reflecting our shared values.
Please see our response about our supply-chain within our Sustainability section.
What is the Make Waves Natural Deodorant made from?
Crafted by leading experts, both our deodorants are vitamin-rich for skin radiance.
Our Natural Deodorant is made from:
Caprylic/Capric Triglyceride, Cocos Nucifera (Coconut) Oil, Tapioca Starch, Helianthus Annuus (Sunflower) Seed Wax (Vitamins A, D, E), Magnesium Hydroxide, Sodium Bicarbonate, Butyrospermum Parkii (Shea) Butter, Parfum (Fragrance), Carthamus Tinctorius (Safflower) Seed Oil (Vitamin E), Prunus Armeniaca (Apricot) Kernel Oil (Vitamins, E, C, K), Tocopherol (Vitamins E), Ascorbyl Palmitate, Helianthus Annuus (Sunflower) Seed Oil (Vitamins E and K)
What is the Make Waves Antiperspirant made from?
Crafted by leading experts, both our deodorants are vitamin-rich for skin radiance.
Our Antiperspirant is made from:
Ethylhexyl Palmitate, Aluminium Chlorohydrate, Tapioca Starch, Helianthus Annuus (Sunflower) Seed Wax (Vitamins A, D and E), Butyrospermum Parkii (Shea) Butter, Dimethicone, Petrolatum, Parfum (Fragrance), Silica, Ascorbyl Palmitate, Helianthus Annuus (Sunflower) Seed Oil, Tocopherol (Vitamin E), Tocopheryl Acetate
Where do you source your ingredients from?
We exclusively source all our ingredients from B-Corp certified suppliers, this means that we have full confidence that we are making and offering you premium deodorants whilst protecting our planet.
Is Make Waves Cruelty-Free and Vegan Friendly?
In line with our dedication to ethical practices, Make Waves proudly carries the label of being Cruelty-Free and Vegan-Friendly, demonstrating our unwavering commitment to products that align with a compassionate lifestyle.
Subscription
How do Make waves subscriptions work?
Select your preferred case and refill, and we'll arrange the delivery of 3 refills every 3 months at a cost of £18 (with no delivery charge). Your first refill pack will be dispatched a month after your initial order, with the flexibility to pause or adjust orders as needed. Personalise your scents and delivery timetable to perfectly align with your preferences.
How much does a Make Waves subscription cost?
Our Starter Pack, which includes 1 case and 1 refill, costs £16 with FREE UK Mainland delivery.
Our subscription refills are then £18 for 3 refill capsules with FREE UK Mainland delivery.
How do I make changes to my subscription?
We've streamlined the process of managing your subscription. Just sign in to your account, and you'll have the convenience to alter your scents, skip orders, or adjust the delivery frequency as needed.
How do I cancel my subscription?
We have provided you the flexibility to cancel your subscription at any time via your account, except in cases where the charge has already been processed.
How do I make changes to my subscription?
We've streamlined the process of managing your subscription. Just sign in to your account, and you'll have the convenience to alter your scents, skip orders, or adjust the delivery frequency as needed.
Sustainability
Where do you make your products?
Our UK supply chain embodies excellence, we have exclusively partnered with B-Corp certified businesses or those who share our values on equality and sustainability.
Our supply-chain embraces innovation, our partners invest in cutting-edge machinery to enhance efficiency, all while prioritising sustainability by harnessing on-site renewable energy sources such as wind and solar power.
What environment / sustainability accreditations does Make Waves have?
Make Waves proudly holds membership in 1% for the Planet, as we recognise the vital importance of environmental stewardship. Contributing 1% of our sales to environmental causes underscores our commitment to making a positive impact and fostering a sustainable future for our planet.
Is Make Waves free from single-use plastic?
Our applicators have been designed to be used over and over again!
The refill capsules capitalise on circular packaging, redefining style while reducing impact.
We consciously chose not to create anything new for our capsules as we believe in low-energy solutions that re-purpose and re-use existing materials.
What do I do with my empty refills?
Finished refills can be recycled with your household recycling.
This creates a circular system, which embodies our commitment to minimising waste and promoting a sustainable closed-loop system.